Fanatics Casino
Legal & Governance

PRIVACY POLICY & DATA SECURITY

At Fanatics Casino, protecting your personal data, payment information, and privacy rights is fundamental. This policy details how we collect, store, safeguard, and use your information across our licensed real money gaming operations.

Last Updated: July 2026 | Compliant with State Gaming Regulations & Privacy Laws

1. Introduction & Regulatory Scope

Welcome to Fanatics Casino. Operating in strict adherence to regulatory standards across licensed United States jurisdictions—including New Jersey (NJ DGE), Pennsylvania (PGCB), Michigan (MGCB), and West Virginia (WV Lottery)—we are committed to maintaining the confidentiality, integrity, and security of all personal data provided by our players.

This Privacy Policy applies to all services, websites, native mobile applications (iOS and Android), and software operated under the Fanatics Casino brand. By accessing or using our platform, creating a gaming account, making deposits, or engaging with our FanCash rewards ecosystem, you acknowledge and agree to the practices outlined in this policy.

Because real money iGaming requires stringent identity verification and legal compliance, we handle data with bank-grade protocols to protect you against identity theft, fraud, and unauthorized disclosures.

2. Information We Collect

To provide real money slots, live dealer tables, and reward features, Fanatics Casino collects several categories of information:

A. Personally Identifiable Information (PII)

When registering for an account at Fanatics Casino, federal and state laws require us to verify your legal identity and age (21+). We collect:

  • Full legal name, date of birth, and home address.
  • Social Security Number (SSN) or tax identification number (required for tax reporting and regulatory identity verification).
  • Email address, phone number, and account credentials.
  • Government-issued photo IDs (driver's license, passport) when manual identity confirmation is required.

B. Financial and Payment Transaction Data

To facilitate instant deposits and rapid withdrawals on Fanatics Casino, we process:

  • Bank account numbers, routing details, and debit card information.
  • E-wallet details (PayPal, Venmo, Apple Pay transaction tokens).
  • Deposit history, withdrawal history, and payout method preferences.

C. Geolocation & Device Location Data

Under state gaming statutes, players must be physically present within state boundaries (such as NJ, PA, MI, or WV) to place real money wagers on Fanatics Casino. We collect precise GPS, Wi-Fi triangulation, and cell tower location data via embedded geolocation software.

D. Gameplay, Betting Activity & FanCash Loyalty Data

We collect logs of your gaming activities on Fanatics Casino, including total bets, game selections (slots, roulette, blackjack), bonus usage, session length, win/loss history, and accumulated FanCash balances earned across casino and sportsbook interactions.

3. How We Use Your Information

Fanatics Casino utilizes collected data for specific, legally grounded operational purposes:

  1. Identity & Age Verification: Ensuring every player is at least 21 years of age and verifying player identity against legal exclusion databases.
  2. Mandatory Geolocation Compliance: Confirming your physical location inside authorized state borders prior to accepting any real money wager.
  3. Financial Operations: Processing deposit requests, payout withdrawals, and tax documentation (e.g., IRS Form W-2G issuance for major jackpot wins).
  4. FanCash Rewards Integration: Calculating earned FanCash loyalty credit on every wager and enabling seamless redemption for online casino credit or official merchandise at Fanatics.com.
  5. Fraud & Anti-Money Laundering (AML) Prevention: Monitoring transactions for suspicious behavior, account takeover attempts, or illicit financial activity.
  6. Personalized Player Experience: Delivering targeted promotions, custom slot recommendations, and localized bonus offers tailored to your gameplay habits.

4. Information Sharing & Disclosure

At Fanatics Casino, we do not sell your personal information to third-party data brokers. We share data only under strictly governed scenarios:

  • State Gaming Regulatory Authorities: Sharing player activity logs, self-exclusion requests, and compliance audit reports with agencies such as the NJ DGE, PGCB, MGCB, and WV Lottery.
  • Third-Party Service Providers: Trusted payment gateways, ID verification vendors (e.g., LexisNexis, Experian), and geolocation software providers (e.g., GeoComply) operating under binding non-disclosure agreements.
  • Fanatics Group Affiliates: Synchronizing account credentials and FanCash balances between Fanatics Casino, Fanatics Sportsbook, and Fanatics Retail/Merchandise.
  • Legal Requirements & Law Enforcement: Complying with valid subpoenas, court orders, or anti-fraud investigations required by state or federal authorities.

5. Geolocation Technology & Privacy

Federal law (the Wire Act) and state regulations strictly dictate that real money online wagering can only occur within state borders where iGaming is legal. To meet this statutory obligation, Fanatics Casino integrates specialized geolocation technology.

When opening the Fanatics Casino mobile application or web portal, you will be prompted to enable location permissions. This software checks IP addresses, Wi-Fi access points, and GPS coordinates. Geolocation data is checked solely to confirm eligibility at the time of wagering and is encrypted during transmission.

6. Data Security & Storage Protocols

Fanatics Casino employs multi-layered, enterprise-grade security protocols designed to shield your financial transactions and personal records:

256-Bit SSL Encryption

All data in transit between your browser or app and our servers is protected with end-to-end 256-bit SSL encryption.

Biometric Authentication

Support for Apple FaceID and Android Fingerprint sensors prevents unauthorized local device access.

PCI-DSS Level 1 Compliance

Payment card industry audit certification guaranteeing top-tier storage for all financial transactions.

Player records are maintained in secure data centers protected by redundant firewalls, intrusion detection systems, and strict internal employee access controls.

7. Your Rights & State Privacy Laws

Depending on your state of residence (such as California, Virginia, New Jersey, or Pennsylvania), you hold specific statutory rights regarding your personal data on Fanatics Casino:

  • Right to Access: Request a copy of the personal information and gaming history maintained in your profile.
  • Right to Correction: Request updates to incomplete or inaccurate address, phone, or financial details.
  • Right to Deletion: Request account deletion (subject to state gaming laws that mandate retention of financial and wagering logs for regulatory reporting).
  • Opt-Out of Marketing: Unsubscribe from promotional email newsletters or push notifications at any time through your account settings on Fanatics Casino.

8. Cookies & Tracking Technologies

Fanatics Casino utilizes essential cookies, functional performance cookies, and analytical pixels to optimize page loading, retain login sessions, and measure marketing campaigns.

You can manage cookie preferences directly through your browser settings. However, disabling essential technical cookies may impact app functionality, deposit verification, or session maintenance on Fanatics Casino.

9. Responsible Gaming Data Safeguards

Fanatics Casino uses data analytics to uphold our Responsible Gaming initiative. We monitor account metrics to detect patterns indicative of problematic gambling.

If you set deposit limits, session limits, or request self-exclusion, your preferences are recorded and shared with state regulatory bodies (e.g., state self-exclusion registers in NJ, PA, MI, WV) to ensure restrictions are enforced across all legal gambling operators.

10. Contacting Our Data Privacy Team

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or require support regarding your account on Fanatics Casino, please reach out through our official channels:

Fanatics Casino Data Protection Office

Email Support: [email protected]

24/7 Live Chat: Available inside the mobile app or web portal

Official Portal: https://fanaticscasino.app/

PRIVACY & SECURITY FAQS

Answers to common queries about data protection at Fanatics Casino.

Yes. Fanatics Casino utilizes 256-bit SSL encryption, PCI-DSS Level 1 payment compliance, and strict biometric access controls to guarantee that your personal data and banking records remain completely secure.
State gaming regulations require online casinos to verify player identities, prevent underage gambling (under 21), prevent money laundering, and comply with IRS tax reporting for large jackpot wins on Fanatics Casino.
No. Fanatics Casino does not sell personal information to third-party data brokers or marketing firms. Data is shared exclusively with regulatory bodies, verified service providers, and legal entities required by state gaming statutes.
Geolocation software checks your location via GPS, Wi-Fi, and cell signals only when you are placing wagers on Fanatics Casino to satisfy state border legal requirements.