Fanatics Casino
Legal & Compliance Document

COOKIE POLICY & TRACKING TECHNOLOGIES

At Fanatics Casino, transparency, platform security, and user control are central to our real money iGaming experience. This document explicitly outlines how web cookies, local browser storage, device tokens, and geolocation tracking operate across our platform.

Effective Date: January 1, 2026 Last Revised: July 2026 State Gaming Board Compliant

1. Introduction & General Scope

This Cookie Policy applies to all digital platforms owned, operated, or licensed by Fanatics Casino, including our web portal located at https://fanaticscasino.app/, mobile applications for iOS and Android, responsive web applications, and integrated FanCash reward modules.

When you visit or interact with Fanatics Casino, we and our authorized third-party service providers use tracking technologies—such as cookies, web beacons, software development kits (SDKs), pixels, and local browser storage—to collect information automatically. This data ensures seamless session management, enhances account safety, verifies physical state borders as required by iGaming regulators, and powers personalized FanCash promotional rewards.

By continuing to navigate Fanatics Casino, creating an account, or downloading our application, you acknowledge that you have read and understood this Cookie Policy in conjunction with our Privacy Policy and Terms & Conditions.

2. What Are Cookies & Related Tracking Technologies?

Tracking technologies are tiny data files or code snippets placed on your desktop computer, smartphone, or tablet when you interact with online platforms. On Fanatics Casino, these mechanisms fulfill several technical roles:

  • HTTP Cookies: Small text files placed in your browser directory. Cookies enable Fanatics Casino to recognize your device across multiple pages or during subsequent visits, maintaining active login sessions and customized player preferences.
  • Session vs. Persistent Cookies: Session Cookies are temporary markers that expire automatically once you close your browser or log out. Persistent Cookies remain stored on your hard disk or device storage for a specified retention period (or until manually deleted), allowing us to remember your username, language, and custom table game configurations.
  • First-Party vs. Third-Party Cookies: First-party cookies are set directly by Fanatics Casino. Third-party cookies are deployed by trusted partners, including cybersecurity audit firms, regulatory geolocation providers, analytics networks, and affiliate engines.
  • Web Beacons & Pixels: Transparent 1x1 image files embedded in pages and promotional emails. They track user interaction, helping Fanatics Casino gauge email open rates and verify affiliate referral bonuses.
  • Local Storage (HTML5 / Mobile SDKs): Web browser storage mechanisms and mobile SDK code libraries embedded in our native iOS/Android apps to cache assets, store encrypted tokens, and run game animations smoothly without lag.

3. Detailed Categorization of Cookies We Use

To provide clarity, Fanatics Casino classifies its tracking mechanisms into five distinct categories:

A. Strictly Necessary & Security Cookies

These cookies are essential for navigating Fanatics Casino and accessing secure areas like account deposits, live dealer lobbies, and withdrawal processing. Without these cookies, services like encrypted logins and multi-factor authentication cannot function.

B. Geolocation Tracking Technologies

Under state gaming laws enforced by the New Jersey Division of Gaming Enforcement (DGE), Michigan Gaming Control Board (MGCB), Pennsylvania Gaming Control Board (PGCB), and West Virginia Lottery Commission, Fanatics Casino must verify that every player wagering real money is physically located within an authorized state border.

Our geolocation cookies and mobile plugin software combine Wi-Fi triangulation, cell tower mapping, and IP address checks to validate location. Disabling geolocation cookies will prevent real money wagers on slots, blackjack, and live table games at Fanatics Casino.

C. Performance & Analytics Cookies

We utilize analytical tools, including Google Analytics, to record anonymous statistical data regarding visitor habits on Fanatics Casino. These cookies measure metrics such as average load times for video slots like Hypernova Megaways™, error response frequencies, and traffic flow between sportsbook and casino lobbies.

D. FanCash & Marketing Tracking

To ensure you receive every dollar of reward value owed to you, Fanatics Casino uses specialized marketing cookies. These track eligible play on real money games, credit instant FanCash to your account balance, and serve customized notifications regarding upcoming slot releases or seasonal promotions.

4. Third-Party Cookie Partners & iGaming Service Providers

In order to provide a world-class real money casino environment, Fanatics Casino collaborates with vetted third-party tech providers. These organizations may place cookies or local storage objects on your device when you interact with our platform:

  • iGaming Software Studios: Game providers like IGT, Light & Wonder, NetEnt, Evolution Gaming, and Pragmatic Play deploy functional cookies to maintain high-definition live stream connectivity, store reel state histories, and execute random number generator (RNG) verification checks.
  • Payment Gateways & Identity Verification: Payment processing partners (PayPal, VIP Preferred, Venmo) use security cookies to prevent fraud, verify anti-money laundering (AML) compliance, and handle instant cashouts safely on Fanatics Casino.
  • Cybersecurity & Anti-Bot Shielding: Captcha services and anti-DDoS security partners utilize browser environment signatures to block automated bots, credential stuffing, and malicious intrusion attempts.

5. How to Manage, Disable, or Opt-Out of Cookies

You maintain control over non-essential cookies placed by Fanatics Casino. You can adjust your preferences at any time using your web browser settings, mobile OS device privacy controls, or our on-site cookie preference tool.

A. Managing Cookies via Web Browsers

Most modern browsers (Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge) allow you to review stored cookies, clear cached data, block third-party cookies, or reject cookies entirely. Follow the official guide for your browser:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Apple Safari: Preferences > Privacy > Block all cookies
  • Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection
  • Microsoft Edge: Settings > Site permissions > Cookies and site data

B. Mobile Advertising Identifier Opt-Out

When using the mobile application for Fanatics Casino on iOS or Android devices, you can limit targeted advertising tracking through your device hardware settings:

  • iOS (Apple): Navigate to Settings > Privacy & Security > Tracking and toggle off "Allow Apps to Request to Track".
  • Android (Google): Navigate to Settings > Google > Ads and enable "Delete advertising ID" or "Opt out of Ads Personalization".
Important Notice regarding Essential Cookies: Blocking or deleting Strictly Necessary or Geolocation Cookies will disable critical functions on Fanatics Casino. You will be unable to log in, deposit funds, or launch real money slot and live dealer games.

6. Retention Periods & Data Storage Security

Cookies deployed by Fanatics Casino are retained only as long as necessary to achieve their intended purpose or to fulfill regulatory obligations enforced by state gaming regulatory boards.

Session-based tracking markers vanish immediately upon closing your connection. Persistent cookies remain stored for durations ranging from 30 days (for marketing campaign attribution) up to 2 years (for persistent device login and security checks). All data collected via cookies is encrypted using TLS 1.3 bank-grade protocols and stored inside restricted data servers compliant with US state iGaming infrastructure regulations.

7. Updates to this Cookie Policy

As state regulatory frameworks evolve and new technologies emerge, Fanatics Casino may update this Cookie Policy periodically. Any modifications will be reflected directly on this page with an updated "Last Revised" timestamp at the top.

In the event of material shifts in how we process tracking data or geolocation information, registered players will receive prior notification via email or pop-up consent banners inside the Fanatics Casino software.

8. Contact Information & Support

If you have inquiries, concerns, or requests regarding how Fanatics Casino handles cookies and device tracking, please reach out to our dedicated support channels:

Customer Support Portal

Visit our 24/7 Live Help desk directly inside the app or portal.

Launch Support Desk →

Data Privacy & Legal Team

Email inquiries regarding cookie data processing to [email protected]

Contact Privacy Desk →

COOKIE POLICY FREQUENTLY ASKED QUESTIONS

Answers regarding tracking preferences and device permissions at Fanatics Casino.

No. Disabling essential and geolocation cookies will prevent Fanatics Casino from logging you into your account, verifying your physical state location, and protecting real money transactions. However, you are free to turn off optional marketing and analytics cookies without impacting gameplay.
US federal and state gaming legislation strictly mandates that real money online gambling platforms verify a player's physical presence inside licensed state borders (NJ, MI, PA, WV). Geolocation tracking cookies and plugins satisfy this legal requirement.
Functional rewards tracking cookies ensure that every real money wager you make on slots, roulette, or blackjack accurately calculates FanCash points. Disabling promotional cookies will not lose earned FanCash, but it may prevent personalized offer popups from showing.
Never. Fanatics Casino does not sell your personal data or cookie tracking information to external data brokers. Information shared with authorized partners is strictly used for platform cybersecurity, game streaming, payment settlement, or regulatory compliance.